Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the REMAGINE, LLC website (www.remagine.com) and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

Services

REMAGINE provides technology consulting services including:

• Software engineering and development
• Cloud architecture and infrastructure design
• AI and machine learning consulting
• Systems administration
• Managed services
• Cybersecurity services
• Compliance consulting

Specific terms for consulting engagements are outlined in individual service agreements or statements of work.

Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful materials
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt website functionality
• Use automated systems to access the website without permission

Account Registration

Some services may require account registration. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

Intellectual Property

Our Content

The website and its content (text, graphics, logos, images, software) are owned by REMAGINE, LLC and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

Client Work Product

Ownership and intellectual property rights for work performed under consulting agreements are governed by the specific terms of those agreements.

Service Agreements

Consulting services are provided under separate written agreements that include:

• Scope of work and deliverables
• Payment terms and pricing
• Timeline and milestones
• Confidentiality obligations
• Intellectual property provisions
• Warranty and liability terms

In the event of conflict between these Terms and a service agreement, the service agreement prevails.

Payment Terms

For consulting services:

• Fees are specified in individual service agreements
• Payment terms (e.g., milestones, monthly retainers) are defined per engagement
• Late payments may incur interest charges as permitted by law
• We reserve the right to suspend services for non-payment

Confidentiality

We maintain strict confidentiality regarding client information:

• Client data and business information are kept confidential
• We do not disclose client names or project details without permission
• Employees and contractors are bound by confidentiality agreements
• Specific confidentiality terms are included in service agreements

Warranties and Disclaimers

Website Disclaimer

Our website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free from viruses or harmful components
• Information provided is accurate, complete, or current

Professional Services

Warranties for consulting services are specified in individual service agreements. We provide services using professional skill and care but cannot guarantee specific results or outcomes.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential, or punitive damages
• Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
• This limitation applies regardless of the theory of liability (contract, tort, negligence, etc.)

Some jurisdictions do not allow limitation of certain damages, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless REMAGINE, LLC and its employees, contractors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any law or third-party rights
• Your use of our website or services

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• The content, accuracy, or practices of third-party websites
• Products or services offered by third parties
• Your interactions with third-party websites

Links do not imply endorsement. Access third-party websites at your own risk.

Modifications to Services and Terms

We reserve the right to:

• Modify or discontinue website features without notice
• Update these Terms at any time
• Change service offerings and pricing

Continued use of the website after changes constitutes acceptance of modified Terms. Material changes to active service agreements require written consent.

Termination

We may terminate or suspend your access to our website immediately, without notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Any reason at our sole discretion

Termination of consulting services is governed by individual service agreements.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Massachusetts.

Dispute Resolution

For disputes arising from consulting services:

• We encourage good-faith negotiation to resolve issues
• Specific dispute resolution provisions in service agreements take precedence
• Either party may pursue legal remedies as provided by law

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and REMAGINE, LLC regarding the use of our website and services.

Contact Information

For questions about these Terms, please contact us: