Introduction
REMAGINE, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.remagine.com or engage our services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number, company name)
- Project details and business requirements shared through contact forms or consultations
- Payment information (processed securely through third-party payment processors)
- Communications with us via email, phone, or other channels
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, referring URLs)
- IP address and approximate geographic location
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and service requests
- Send project updates, invoices, and service-related communications
- Analyze website usage to improve user experience
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraud or security issues
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our business (e.g., hosting providers, payment processors, analytics services)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Client Project Data
For consulting and development projects, we maintain strict confidentiality:
- Client project data is protected under our consulting agreements
- We implement appropriate technical and organizational security measures
- Access to client data is limited to personnel with a legitimate need
- We comply with applicable data protection regulations (GDPR, CCPA, HIPAA where applicable)
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and user experience
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information:
- Access: Request access to personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to certain processing of your information
To exercise these rights, contact us at privacy@remagine.com.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
European Privacy Rights
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in the "Your Rights and Choices" section above.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending notification via email for material changes
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: